I was reading this post by Jeremy Zawodny, and it reminded me of my recent Mac Office 2004 meltdown. I went down a similar path. I had an Important Doc(!) that I needed to make some edits on for work. I had planned on doing the edits that morning, before I went in to the office. So I had some serious time pressures. I didn't know how long it would take me to solve the riddle dropped on to me by Apple Software Update. I actually tried loading the document into Pages, but it barfed on it (maybe because the doc had a table of contents?)
So like Jeremy, I fired up Google Docs. I uploaded the Important Doc there (hope nobody from Security is reading this, though the doc was intended for folks outside of my company.) It came through just fine. I made the edits I needed to make and saved it on Google Docs.
Then I went back to fixing Office, which I eventually did. I went in to work, opened the Google Docs version of my document, and manually merged in changes to the original. I would've just exported it as a Word Doc, but I was afraid of how it would handle the table of contents. So I manually merged and then updated the table of contents.
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